I signed up for a trial but can't login?

I signed up for a trial but can't login?

GO requires a profile. 


If you already created a profile, use the steps below. If you have not, you can create one by visiting your brand's website and selecting Sign In > Create an Account.

To begin, choose your brand's reset password tool:

Pure Barre

Club Pilates

AKT

YogaSix

Enter the emailed address associated with your subscription. If the email is not found, you can create a new account at any location using the same email address. 





Password reset instructions will then be sent to your email address. Be advised, this invite can often be categorized under 'Promotions' in Gmail or spammed by other platforms.

Once received, click on "Change my password." 




Once your password is updated, you will be redirected to our Member’ Site. You will find a “GO” tab in the top right. You will see new features pertaining to our neighborhood studios. However, you can ignore those if you only subscribe to GO.




    • Related Articles

    • I cannot login to the PBGO Roku app

      Please be advised that we are aware of a systemic Roku login issue. The issue is a result of asynchronization between the passwords used for Pure Barre apps and Roku. Rest assured, we are working on a permanent solution to this problem. At this point ...
    • Retrieve your username or password

      Your GO subscription is linked to your email. You must also create a user profile in order to login to our app and access GO. It’s possible, depending on how you purchased your subscription, to have a subscription but not a profile. To fix login ...
    • I'm logged into the app but can't access content

      GO access is tied to your email address. You can login and access GO content using any profile with the email address you subscribed with.  To login to a different profile: Mobile App 1. Navigate to the stacker menu 2. Click downward arrow in the top ...
    • How to Sign-In and Sign-Out

      SIGN-OUT Mobile App 1. Navigate to the stacker menu 2. Click downward arrow in the top right 3. Click Sign Out Online 1. Click Sign Out in the top right corner of the screen SIGN-IN Mobile App 1. Click Get Started 2. Select a Studio (if you are not a ...
    • How to unsubscribe

      To cancel your subscription, you must return to the venue where it was purchased.  Purchased In-Studio You must return to the studio where you purchased your subscription to cancel it.  Xponential Fitness Branded Website 1. Visit the appropriate ...