I am a legacy On Demand subscriber. How do I access GO?

I am a legacy On Demand subscriber. How do I access GO?

GO requires a profile. A profile for each legacy On Demand user was created using the email address associated with the legacy account.


To begin, choose your brand's reset password tool:

Pure Barre

Club Pilates

AKT



Enter the email address associated with your On Demand account. If the email is not found, you can create a new account at any location using the same email address.


Note: this account is only for accessing the app. Your entitlement to GO content is tied your email address (therefore, any new account using that email address will allow access to the content).





Password reset instructions will then be sent to your email address. Be advised, this invite can often be categorized under 'Promotions' in Gmail or spammed by other platforms.

Once received, click on "Change my password." 




Once your password is updated, you will be redirected to our Member’ Site. You will find a “GO” tab in the top right. You will see new features pertaining to our neighborhood studios. However, you can ignore those if you only subscribe to GO.



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